Shipping policy

At Balneo, we strive to ensure your order reaches you promptly and safely. We process and ship orders as quickly as possible so you can enjoy your new home essentials without delay.

Processing Time

Orders are typically processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Standard transit times generally range from 5 to 10 business days depending on your destination within the United States. Please note that unexpected carrier delays or high-volume periods may occasionally impact delivery times.

Order Tracking

Once your order has shipped, we will send you a confirmation email containing a tracking number so you can monitor its progress in real-time.

Damaged or Lost Packages

If your order arrives damaged or if you suspect it has been lost in transit, please contact us immediately at contact@balneollc.com so we can investigate the issue and assist you with a replacement or resolution.

Contact Us

If you have any questions regarding our shipping practices, please reach out to us at contact@balneollc.com .